No-Refund Policy

Payments for Kape Tools are not refundable. Every peso goes straight into keeping the platform running - the server, the AI models, the storage, the bandwidth and the domain. It is spent over the period you paid for, not held in reserve against a period you might decide not to use.

This applies the same way to a longer term paid up front. A three-month or one-year membership is discounted precisely because it is paid in advance, and it is not refunded in whole or in part if you stop using it, change your mind, or no longer need the paid tools partway through. There is no pro-rated cancellation. If you would rather not commit that far ahead, pay by the month - it is offered for exactly that reason.

This policy is written to be plain rather than clever, and it does not remove any right the law gives you under the Consumer Act of the Philippines (RA 7394) or the Civil Code. Kape Tools is operated by BrewedOps - Kenneth Villar, Quezon City, Philippines.

This is not a shrink-wrapped product with a stock room. The moment you are on a paid plan, your usage costs real money the same day - AI calls billed per token, audio and files stored and served, a server that has to stay up. That spending cannot be recalled, so a refund would come out of the next month's running costs rather than out of a margin. There is no margin to take it from.

What we do instead of a refund window is make it unnecessary to gamble in the first place, which is the point of the next section.

• A free tier that is not a demo. Every tool that runs inside your own browser stays free forever, with no trial clock: the PDF tools, the converter, the image compressor, the upscaler, screenshot-to-text, the pixel editor, the showcase, the courses and the guides. You can judge the workspace properly before paying anything.
• The parts of the workspace we keep running for you are free as well, not just the ones running on your own machine: the LinkedIn and JobStreet job boards, the job application tracker, the client list, the community, the music player and the Chrome extensions. None of it expires, so there is nothing to try against a deadline.
• No automatic renewal and no card on file. Billing is manual, so nothing can charge you while you are not looking - a membership simply ends on its access date unless you choose to pay for another period.
• Nothing is locked away when access ends. Your account is not closed and nothing is deleted; it drops back to the free tier with your boards, leads, notes and files exactly where you left them.
• You are never billed for a period you did not ask for, so there is no unwanted charge to reverse.

Returning money that was never a payment for anything is not a refund, and this policy does not try to keep it. If you paid twice for the same period, sent an amount that was clearly wrong, or paid into our account by error, tell us and we will return the difference through the channel it came from. That is the one and only case in which money goes back out.

Email [email protected] from the address on your account with the date, the amount and the channel you paid through. We aim to reply within 3 business days.

A feature being down or faulty is worth telling us about, and we would rather fix it than argue about it. The usual remedy is that we repair it, or extend your access to cover the time you lost - not a payout. If a paid feature is faulty or not as described and we cannot put it right in a reasonable time, your rights under the Consumer Act still apply, and nothing above is intended to sit above the law.

If Kape Tools ever adds automated card billing, this policy will be revisited before that launches, and material changes update the effective date above. The policy in force when you paid is the one that applies to that payment.